← Billing

Cancel your subscription

You can cancel your paid plan at any time, in about 30 seconds, with no phone call and no retention maze. Here's exactly what happens when you do.

How to cancel

1. Click your avatar in the portal's top-right corner and choose Billing.
2. Click Cancel subscription and confirm when asked.
3. That's it. You'll get a confirmation email, and no further charges will occur.

What happens after you cancel

You keep everything you've paid for. Your paid quota stays active until the end of the current billing period — cancel on October 15th with monthly billing and your Pro quota works until October 31st. On the next renewal date, the account drops to the free plan (10 documents/month) automatically. Nothing is deleted: your account, history, and settings stay exactly as they are.

Refunds

Because you keep the full paid period after canceling, we generally don't offer partial-month refunds — you got what you paid for. If you were charged by mistake (a duplicate charge, or you canceled but were billed again), send us a report and we'll make it right.

Resubscribing

Changed your mind? Just pick a plan on the Pricing page again. Your new quota starts immediately, and billing restarts from that day. There's no penalty for leaving and coming back.

Good to know

• Canceling the subscription is not the same as deleting your account. Cancel stops billing; your account and free quota remain.
• Annual plans: canceling stops the auto-renewal. Your quota stays at the paid level until the full year you paid for ends.
• If you cancel with unused documents, they don't convert to credit — but they also don't vanish early; they last until period end.
• Downgrading to a cheaper plan instead of canceling works the same way: the change takes effect at renewal.
• We're a small team — if you're canceling because something didn't work, telling us why in the report form genuinely helps.